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Endometriosis Care Navigator

Remote (HQ is in San Francisco)

Location

Job Type

Contract

Start date

Rolling applications

At ELANZA Wellness, we offer virtual-first, empathetic care for people endometriosis. By providing people with a single source for specialized endometriosis care, we can empower people with the tools and support to improve their quality of life both physically and mentally.


We are accepting applications on a rolling basis to build a multidisciplinary care team that not only represents the diversity of the society we live in, but that also have lived experience as and/or coaching experience with LGBTQIA+ people, Disabled people, Black and Indigenous people, and People of Color in their endometriosis journeys. We encourage BIPOC, Disabled, and LGBTQIA+ candidates to apply for this role so that together we can build an offering where we each find ourselves represented and supported.

About ELANZA

We’re female-founded, venture-funded, and have recently graduated from Techstars NYC, the world’s preeminent startup accelerator. In order to become the number one digital destination for anyone facing confusion around their reproductive health and fertility journey, we’re building an ambitious team of health leaders that are truly passionate about what they do.


Our innovation-driven, fast-paced environment requires you to be adaptable, flexible, and collaborative as we build and grow. Our culture is extremely supportive, passionate, and committed to our mission. We take a dynamic approach to learning and we are constantly striving to improve our quality of care.


ELANZA Wellness is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we are confident that the most inclusive and diverse teams accomplish the most extraordinary results.


OUR VALUES:


  • Wisdom  - We gain wisdom by combining evidence-based science with the hands-on insight that comes from experience. Information is not knowledge. And knowledge alone is not wisdom. We know that sometimes we must embrace complexity in order to get to the simplest solution.

  • Wonder - We stand in awe of the deep mystery of life that sits at the center of every fertility journey. At the core of this mystery is the desire to tap into our most basic creative potential as humans: To create life, whether that’s one’s own life or bringing a new life into the world. To create family. We believe that by embracing what is unknowable with wonder, we can move through anxiety into a state of curiosity and gratitude. This is where the best creations come from.

  • Well-Being - Every problem has a unique answer and each life has its own path. Well-being arises when we approach situations with an open mind, knowing that where we started may not be where we end up. When we stop chasing what we believe to be ‘the one right thing’ we become receptive to possibility and wholeness.

About the Role

As part of the ELANZA Endometriosis Care Team, you will play an instrumental role in making this mission a reality! You will partner with people in various stages of their endometriosis journey as a partner in their care. The Care Team has regular touchpoints with their members through in-app messaging and video calls to assist them in constructing attainable goals, offer support, and provide personalized care plans that deliver specialized navigation around the endometriosis journey.


Things we look for in a care team member:

  • Personal experience or specialization around endometriosis

  • Sector knowledge such as surgery options, insurance, fertility options, etc. 

  • Board Certificed Care Advocate

  • Registered Nurse


How we approach care:

A multidisciplinary approach

ELANZA offers a multidisciplinary approach that brings together the expertise of healthcare professionals from various domains. Gynecologists, pain specialists, psychologists, nutritionists, and other specialists unite their knowledge, skills, and experiences. By integrating diverse perspectives, we can devise holistic treatment plans tailored to each person's unique symptoms and goals.


Whole person care

We do not see endometriosis as solely a physical condition. We recognize that it profoundly affects the mental, emotional, and social well-being of those who endure it. Our commitment extends beyond treating symptoms; we acknowledge the person behind the disease. We pledge to provide care that addresses not only the physical pain but also the psychological impact, relationships, career, and overall quality of life.


Empowering advocacy

We believe in empowering individuals with endometriosis by granting the agency to actively participate in the healing journey. We aim to educate, inform, and involve patients in the decision-making process. By fostering open communication and shared decision-making, we shall ensure that all members of ELANZA have a voice, their concerns are heard, and their values are respected. Together, we can forge a partnership built on trust, transparency, and mutual respect.

As part of the ELANZA team you...


  • Excel at empathic listening, building strong trust and rapport through 1-1 sessions + email and provide compassionate support throughout the process of personal growth

  • Can skillfully serve people in nondominant groups

  • Have the ability to relate to others and connect quickly

  • Are comfortable working with grief while staying within the scope of coaching

  • Work well within a team, value a culture of psychological safety, authenticity, collaboration, and “vulnerability as strength”, and demonstrate exceptional interpersonal skills with colleagues

  • Are open to receiving and providing constructive feedback

  • Are adaptable and comfortable with ambiguity, novel situations, the iterative process, and change

  • Are a strong critical and creative thinker

  • Are comfortable and have demonstrated experience with using multiple technological tools in your day-to-day; you are able to adapt and grow with technological developments quickly

  • Are culturally responsive, open to and capable of working with diverse populations

  • Are able to remain calm under pressure and multi-task when necessary

  • Are resilient

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