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Exceptional Patient Care!

Get Your Whole Patient Pledge Certificate

The Whole Patient Care Initiative is a patient-led movement to spotlight the value of the whole person approach to care. If you work in reproductive health, add your voice by re-asserting your commitment to provide respectful and responsive care to all patients.


* Takes less than 2 minutes

* It's free and simple

*Certificate to your inbox

Everyone Across the the Fertility Sector Impacts Patient Care

Clinical Staff

Reproductive Endocrinologists, OBGYNs, Nurse Practitioners, Nurses, Embryologists etc.

Operations Staff

Patient Care Coordinators, Front Desk and Patient-Facing Admin and Finance team members.

Fertility Practitioners

Psychologists, Therapists, Counsellors, Naturopaths Acupuncturists, Dietitians etc. focused on fertility



Print your certificate for your wall, your resumé and your social media channels.


About the 'Whole Patient Care Pledge'

ELANZA Wellness launched the Whole Patient Care Initiative to help draw attention to the value of an integrated approach to fertility treatment. In this pledge, fertility doctors, reproductive health practitioners and clinic staff make or re-assert their commitment to provide care that is respectful, responsible and responsive to individual patient's needs.

Why is this important?

Depression, anxiety and emotional trauma are innately intertwined with infertility treatment. The right support can be transformational for patients' experiences as well as leading to lower patient dropout and even improving success rates, according to some research. Likewise, providing patients with some information or resources around lifestyle improves empowerment and satisfaction, as well as creating opportunities to optimize outcomes.

Join the ART Community in Taking the


Join the ART Community by Taking the Pledge

4 Pillars of the 'Whole Patient Care Pledge'

ELANZA’s 4 Pillar Whole Patient Pledge goals offers reproductive health professionals with a paradigm to ensure that they deliver care that is respectful of and responsive to individual patient preferences and needs and is guided by patient values.


Mental & Emotional Health

  • To be supportive: compassionate, empathetic, respectful, non-judgemental

  • To counsel patients around potential emotional challenges of care

  • To provide access to adequate support resources

  • To allow the patient to play an active role in their care

Lifestyle Factors

  • To recognize the value of a multidimensional, integrated approach to care

  • To promote preventive care 

  • To support a range of holistic treatment modalities, where there is appropriate evidence

  • To offer personalized lifestyle interventions, especially when there is a known influence on outcomes

Patient-Centric  Operations

  • To commit time and resources in order to improve satisfaction with billing, wait times and appointment scheduling

  • To offer information and education in a way that is easily accessible and easy to understand

Sign the Whole Patient Care Pledge

Diversity, Equity & Inclusion

  • To advance my practice with diversity, equity and inclusion at the forefront of decision making

  • To use language and visuals that are inclusive to people of all genders, sexual orientations and stages in the fertility journey

Why a Commitment to Whole Patient Care is Vital

Fertility treatment is often a tough process but it doesn't have to be

Fertility treatments have high physical & emotional burdens and high drop‐out. Many patients report negative experience with current fertility care and it’s this lack of patient-centered care that researchers say leads to disruption and treatment drop-out.

Fertility patients aren't getting the empathetic care they need

 Patients say empathetic care is very important, but there may be a disconnect between what doctors think they are delivering and what patients say they are experiencing. Researchers say that physicians polled actually underestimate the importance of patient‐centeredness, and they aren’t best placed to evaluate their own ability to deliver patient-centered care.

Whole patient care benefits everyone

Patient-centered care means higher patient satisfaction rates and potentially better treatment outcomes. Efforts to meet patients' needs for counseling around religion and personal values equates to patient empowerment at every stage of treatment. A more empowered patient puts less burden on clinical staff. 

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ELANZA Wellness Inc.

2402 Bush St,

San Francisco, CA

Hours: 9am -5pm PST




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ELANZA Wellness Inc have taken all reasonable steps to ensure that the information provided on this communication is accurate at the time of writing. However, it may vary at the time of further enquiry due to supplier variations and is subject to change.  This content is not a substitute for professional medical advice. It does not create a doctor-patient relationship, nor is it a solicitation to offer medical advice. Always seek the advice of a qualified health provider with any questions you may have regarding a medical condition. 

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